The Support at Home Program supports older Australians to continue living independently at home through flexible, coordinated aged care services.
The program has replaced Home Care Packages and offers a simpler, more transparent approach to accessing and managing care.
Under Support at Home, older people can expect:
Pricing information is available via the link below.
Clinical support from qualified nursing staff, including medication assistance, wound and skin care, continence support, chronic health condition management, health monitoring, and coordination with healthcare professionals and specialist services to support ongoing wellbeing and independence.
Access to a range of allied health supports to assist with mobility, function, nutrition, wellbeing, and overall independence, along with therapeutic services that promote self-management, build confidence, and support ongoing physical and cognitive capacity.
Regain confidence, maintain your independence and stay active through personalised restorative care tailored to your strengths, goals and everyday needs. Our team works alongside you to build on your abilities, achieve meaningful goals and support your ongoing health and wellbeing.
Assistance with personal care tasks including showering, bathing, dressing, grooming, toileting, mobility, and transfers. Support is tailored to individual needs and preferences, helping people maintain comfort, dignity, independence, and confidence in their daily routines.
Help with everyday household tasks such as cleaning, laundry, grocery shopping and maintaining a safe and comfortable home environment. Support can also include assistance with day-to-day activities that promote independence, wellbeing and confidence, helping you continue living safely and comfortably in your own home.
Support to remain connected with the community, including help getting to appointments, accessing local services and shops, and participating in social and community activities that promote inclusion, independence and overall wellbeing.
Assistance with general home upkeep and minor repairs to help maintain a safe, accessible and comfortable living environment. Supports may include basic maintenance tasks, garden upkeep, safety checks and modifications that promote independence at home.
Assistance with accessing Assistive Technology and Home Modifications that support safety, independence and daily living. This may include assessments, equipment recommendations, funding guidance and coordination of modifications to improve accessibility within the home.
Yes. From 1 November 2025, the Support at Home Program replaces Home Care Packages.
If you currently have a Home Care Package, you will transition to Support at Home under the new system.
To access a Support at Home package, you must:
Funding levels are determined through an aged care assessment with My Aged Care and reflect an individual’s identified support needs. Funding is managed through approved service arrangements to support the delivery of agreed services, with amounts varying based on care requirements and personal circumstances.
People receiving services may be asked to make a contribution toward the cost of their care. Contribution amounts are linked to an individual’s financial circumstances and the types of services received. Safeguards are in place under aged care legislation to limit out‑of‑pocket costs, and financial assistance options are available for those who require support.
Service costs under Support at Home are based on the type of support provided and the funding category it falls under. Individuals are able to see how their funding is allocated and understand the cost of services delivered. Services are grouped into three categories: Clinical Support, Independence, and Everyday Living.
View our pricing schedule here: Support at Home Pricing
People using the Support at Home program have access to 3 short-term pathways to help them stay at home longer:
Support at Home is designed to be flexible and responsive, with services adjusted as needs change over time. If you’re unsure where to start, My Aged Care can help guide you through assessment and eligibility. For detailed information about aged care reforms, visit the My Aged Care website.
Let’s have a chat about how we can help, or if you would like support to access My Aged Care, please contact us below.
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